Shipping Policy

Our Shipping Promise

All Varencia orders ship directly from our U.S. facility.

Each piece is carefully inspected and thoughtfully packaged to ensure it arrives beautifully and securely.

Shipping in the Continental U.S.

We offer free shipping on qualifying orders within the continental United States. Orders below the free shipping threshold ship at a flat rate, shown at checkout.

The current threshold and shipping rate are displayed in your cart.

Shipping to Alaska and Hawaii

We ship to Alaska and Hawaii via standard delivery. Shipping rates for Alaska and Hawaii are calculated at checkout based on package weight and destination.

International Shipping

We do not currently ship internationally. We hope to expand outside the United States in the future.

Order Processing

Most orders ship within one business day or less.

Orders placed after business hours ship the following business day.

You will receive a confirmation email with tracking information as soon as your order has shipped.

Delivery Time

After shipment, most U.S. orders arrive within 3 to 7 business days, depending on destination.

Delivery times are estimates and may vary slightly based on carrier activity, weather conditions, or seasonal volume.

Holidays and High-Volume Periods

During holidays and major sales events, order volume increases significantly. While we remain committed to fast fulfillment, processing times may be slightly extended during these peak periods.

Carrier-related delays may also occur during high-traffic seasons and are outside of our control.

Pre-Orders

If an item is marked as pre-order, the estimated shipping timeline will be listed on the product page.

Pre-orders ship once inventory arrives at our facility. If your order contains both in-stock and pre-order items, the shipment may be sent once all items are available.

Order Changes and Cancellations

Because we process orders quickly, we cannot guarantee cancellations or modifications once an order has been placed.

If you notice an error, please contact us immediately at support@varencia.com and we will do our best to assist before your order ships.

Address Accuracy

Shipping labels are generated using the address entered at checkout. Please review your shipping details carefully before completing your purchase.

Varencia is not responsible for packages delivered to incorrectly entered addresses.

Updating your account address will not change the shipping address for an existing order.

Missing or Incorrect Items

If you receive an incorrect item or believe something is missing from your order, please contact us within 7 business days of delivery. Include your order number and a clear photo of the items received so we can resolve the issue promptly.

Delayed or Delivered Packages

If your package appears delayed, please allow a few additional business days for carrier updates.

If tracking shows "Delivered" but you cannot locate your package, we recommend checking with neighbors and your local carrier first. If you still need assistance, please contact us within 7 business days and we will help you.

Customer Care

For any shipping-related questions, please contact us at support@varencia.com. Our team typically responds to all inquiries within one business day.

Frequently Asked Questions

How long does shipping take?

Most orders ship within one business day, with delivery in 3 to 7 business days for continental U.S. addresses. Delivery times depend on destination, carrier activity, and seasonal volume.

Do you offer free shipping?

Yes. We offer free shipping on qualifying orders within the continental United States. Orders below the threshold ship at a flat rate, shown at checkout. The current threshold and rate are displayed in your cart. Shipping to Alaska and Hawaii is calculated at checkout based on package weight and destination.

Do you ship to Alaska, Hawaii, or U.S. territories?

We ship to Alaska and Hawaii at calculated rates. We do not currently ship to U.S. territories such as Puerto Rico, Guam, or the U.S. Virgin Islands.

Do you ship internationally?

We do not currently ship internationally. We hope to expand outside the United States in the future.

Can I change or cancel my order?

Because we process orders quickly, we cannot guarantee cancellations or modifications once an order has been placed. If you notice an error, contact us immediately at support@varencia.com and we will do our best to assist before your order ships.

What if my package shows "Delivered" but I cannot find it?

We recommend checking with neighbors and your local carrier first. If you still need assistance, contact us within 7 business days at support@varencia.com.

What if I receive an incorrect item or my order is missing items?

Contact us within 7 business days of delivery at support@varencia.com. Include your order number and a clear photo of the items received so we can resolve the issue.